Job Wanted Detail View
| Title: | Enthusiastic, Helpful Fluent German & English Speaker seeks position in Customer Service/Tourist Inudstry |
| Posted by: | Penny S. Tipper |
| Location: | Victoria, Canada |
| Date: | December 11, 2003 |
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Details: Objectives - to pursue a challenging and rewarding role in a multi-cultural environment - to develop my skills, especially in the areas of customer service, office work, and teamwork Education - currently enrolled in 4th year of study at the University of Victoria - working towards a double major in Linguistics and Germanic Studies - language courses abroad: Hungarian for 4 weeks in Debrecen, Hungary (August 2001) German for 6 weeks in Kassel, Germany (May & June 2000) - successfully completed Business Education Career Prep at Victoria High School, Victoria, BC, Canada (June 1999) Awards - recipient of Dr. Nora Haimberger Scholarship (September, 2000) for proficiency in German Studies - recipient of Business Education District Scholarship (September, 1999) - awarded Business Student of the Year for Victoria High School in my graduating year (June, 1999) Skills - enjoy working with people - honest, reliable, courteous, and motivated - attention to detail - cash handling experience (including debit, credit, and cheques) - possess basic “Food Safe” training - experience working in a busy restaurant kitchen - experience dealing with difficult customers and situations - fluent knowledge of German, written and spoken - excellent typing (70 wpm) and computer skills - skilled at working with databases (Access) and spreadsheets (Excel) - experience performing repetitive tasks (photo copying, data entry, filing) Hospitality Work Experience Summers 2002, 2003 Fort Victoria RV Park, Victoria, BC - as a full-time front desk receptionist for the park, my duties included taking phone and e-mail reservations, inputting reservation and customer information into the computer, greeting guests and assigning campsites, taking payment, providing local information in both English and German, arranging sight-seeing and whale-watching tours, and addressing guests’ concerns - in addition, my position also included some washroom and outdoor maintenance May – July 2001 Schloß Zeilitzheim, Bavaria, Germany - lived and worked for ten weeks at this holiday castle in southern Germany where I improved my German while gaining hotel work experience - my duties included making beds, tidying guest rooms, preparing meals, kitchen clean-up, running errands, addressing the needs of guests, and helping to care for the large garden property Contract Work Experience September & October 1999 Quick Law Systems, Vancouver, BC - for six weeks, under my own supervision, I did contract photocopying work for Quick Law, a law publishing company - the work I performed aided in extending the company’s on-line computerized judgement library - my duties included photocopying large volumes of judgements page by page, collating and labeling the photocopies, documenting the progress, and preparing boxes photocopied pages for shipping Restaurant Work Experience December 1999 – October 2001 Among Friends, Victoria, BC - worked part-time at this restaurant for nearly two years; duties included dishwashing, food preparation, and keeping the kitchen clean, orderly, and sanitized - assisted in greeting customers, setting and clearing tables, serving, and tidying the dining room July & August, 1997 The Lumber House, Meadow Lake, SK - worked part-time at this restaurant during the summer making pizza dough, preparing meals, and putting away new shipments of stock Volunteer Experience September 2000 – Present UVic German Club, University of Victoria - have held the position of secretary on the UVic German Club executive for the past three school years; duties include creating and maintaining a member database and club website, sending out e-mails, fielding requests for information, attending weekly meetings, and helping out with events January 2002 – Present VIDEA (Victoria International Development Education Association), Victoria, BC - have been volunteering several times a week for the past few months at VIDEA, a local non-profit organization which promotes public education on global issues - responsible for tidying up the filing system, working with various databases, keeping the resource library catalogue up to date, producing project reports, taking phone calls, and other general office tasks May & June 2002 ICA FolkFest, Victoria, BC - volunteered at the FolkFest office several times a week, assisting with promotion, recruiting volunteers for the upcoming FolkFest 2002, and phoning past volunteers for support - assisted with on-site processing of other volunteers, providing information, and directing inquiries September 1998 – June 1999 Victoria High School Grad Committee - assisted the grad committee by creating posters and information sheets for the grad bulletin board, preparing and maintaining a large grad database, sending out memos and creating reports to keep people updated on grad activities Interests I enjoy travelling, languages, math, poetry, cycling, gardening, meeting new people and learning new things. References Available on request. |
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