Job Wanted Detail View
| Title: | Administration, recruitment, customer service, sales, secretary |
| Posted by: | Sophie Holmes |
| Location: | Leicester, |
| Date: | August 25, 2009 |
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Details: Education University of Leicester – 2003/07 BA French and Spanish Joint Honours – 2003/07 – 2:2 Pocklington School – 2001/03 A Levels – French, Spanish, Chemistry Pocklington School – 1999/2001 10 GCSE’s of which I received English Language B and Maths A Work History November 2008 – present Leicester based Agency Administrator Reception duties involve being reactive and receptive to the type of employment a candidate is seeking and which consultant will be applicable, both over the telephone and face to face Fully processing payroll for temporary employees from sending timesheets, chasing, checking and exporting to Head Office Managing candidates applications and client information, ensuring all documents such as copies of identification and references are thoroughly checked Supporting office of four with administration duties such as inputting application forms, jobs, client information onto Adapt and searches for jobs/CVs Using Conkers/Broadbean and Window Cards, advertising new vacancies on various websites and in branch Maintaining good client and candidate relationships Occasionally supporting other branches and regional manager Filling temp bookings in place of the temporary consultant when absent or otherwise unobtainable Promotion of services and incentives introduced by the agency General admin duties such as faxing, updating records, filing, emails, post, stationery monitoring October 2008 – November 2008 Temp contract with Right4staff Administrator Order taking via telephone and fax Inputting orders onto Sage Line 50 Liaison with warehouse staff to increase efficiency Updating off records and stock management, working closely with Accountant Ensuring clients receive a top quality service General filing, emails and franking/sending of post Occasional use of both French and Spanish when dealing with other branches of the business July 2008 – September 2008 Temp contract with Kelly Services Administrator Diary management for two directors, using Outlook, an in-house system and an internet texting service Minute taking from conference calls, typing up of data received in meetings into both Word and Excel documents Photocopying of documents for Managers, sorting and organising of documents to be sent out to clients Use of French in translation of insurance claims May 2008 – June 2008 Temp contracts with MJ Recruitment Bar/Waiting Staff Serving drinks to customers, bar and table service Preparing and serving food Cash handling and waitressing duties April 2008 – May 2008 Temp contract with Brook Street Administrator Responsible for receiving and making calls to clients and staff Taking and processing orders using Sage Line 50 Ensuring credit card details were valid before charging items using specific Internet packages Handling invoices from Accountant, ensuring filed correctly Sending and sorting relevant documents to be posted and documented Sending product samples to clients on request March 2008 – April 2008 Temp contract with Brook Street Customer Service Advisor Taking inbound calls from existing and potentional customers, promoting products and services Developing selling/upselling skills, with an ability to sell more than one product to one customer Working within a target driven environment Regular reviews on KPI’s and selling techniques, giving and receiving advice Compliance and product knowledge was essential for the role September 2007 – February 2008 CPP Customer Sales Advisor Inbound and outbound calls, using both turrets and Genesys – not cold calling Working within a team and target driven environment Monthly FSA assessments to ensure compliance In November achieved 125% to target when a new RBS incentive was introduced Holiday work 2005/05 Sherbutt House Support Worker Organising daily activities for individuals, keeping them active whilst ensuring the activity was appropriate for the capabilities of the person in question Meal preparation with residents Cleaning of house including communal areas and personal bedrooms Good knowledge of individuals needs and conditions along with an ability to react quickly in situations Careful update of resident’s records so as to ensure a smooth hand over to fellow team members Skills/Programme Knowledge Office, Excel, Outlook, Access, PowerPoint Sage Line 50 Adapt Conkers and various job sites Genesys Proficient in French and Spanish Document Checker Average 55wpm |
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