Language Exchange Voice Chat App FAQ's

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Voice Chat FAQ's

1.	Why use My Language Exchange Voice Chat?
2.	Can I try it first?
3.	Is it free?
4.	Who pays for the AI features, my partner or me?
5.	What are the terms of the credits purchased?
6.	How do I get voice chat credits?
7.	Which browser or device should I use?
8.	I have trouble with my audio.
9.	I want to make a suggestion.

MyLanguageExchange.com is doing "extraordinary things online."

- January 2001

1. Why use My Language Exchange Voice Chat?

My Language Exchange Voice Chat is designed for language exchange conversation practice. With AI technologies, it is like having a bilingual friend with you. Features include:

Live captioning in over 130 languages and local accents! "See" what your partner is speaking. This is especially helpful when conversing in your target language. This helps keep your conversation flowing and labels the speech recording so you can easily find recordings of interest later.
Auto speech recording. No record button to worry about! The system starts and stops recording automatically. Converse naturally. Never miss a phrase of interest! Review later to train your ear. Hear your partner at 3 slower or 3 faster speeds.
Inline translation from over 80 languages! Translate any text or caption result into your native language. Use in auto mode in conjuction with live caption to see what your partner is saying in your native language in real-time!
Add a comment or correction. Correct a live caption or any text message. Explain something you said or wrote!
Universal. It runs on any device running Chrome or Safari - mobile or desktop! You can practice and review from anywhere.
Leave voice or text messages You don't have to arrange a meeting and you can take your time consulting your learning resources like a dictionary.
Integrated with the community. You can leave a voice or text message for any member you find in member's search of over 3 million members, if you are a gold member and meet the member's sender criteria.

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2. Can I try it first?

Yes! Explore the unique voice chat features at your own pace, by chatting to yourself. No partner to worry about. See how useful the features are, then find a partner.

Try voice chat now!

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3. Is it free?

It is free to try. Explore the chat features by chatting with yourself, or accept calls from others.

When chatting with a partner, it is free to allow a gold member to initiate contact with you. But you must be a gold member to initiate a chat with someone.

If you use the AI features (live caption, auto recording or inline translation), these features are free during an initial trial period. After that, each operation is charged at the following rate.

Live caption and recording: $0.015 per 15 seconds. Each utterance is rounded up to the next 15 second interval.
Translation: $0.00002 per character.

When you first use voice chat, $0.50 of credit is added to your credits account for free.

Each time you purchase a gold membership, another $0.50 of credit is added to your account.

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4. Who pays for the AI features, my partner or me?

If both you and your partner have credits, the charge is shared equally between you.

If only one of you has credits, that person pays for the entire cost. This is true regardless of whose speech is being captioned, recorded or translated.

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5. What are the terms of the credits purchased?

The cost of services consuming the credits may change at any time, even after you have purchased credits.

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6. How do I get voice chat credits?

When you first use voice chat, you are given $0.50 of credits so you can try all the features of voice chat.

In addition, each time you purchase a gold membership, you also get $0.50 of credits.

You may also purchase voice chat credits separately.

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7. Which browser or device should I use?

You can use any device that runs a supported browser. We recommend Chrome on Android devices and Safari on Apple devices. Firefox is not supported.

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