Job Wanted Detail View

Title: To be part of a progressive organization that values teamwork & provides challenging environment & enables me utilize my skills & professional experience.
Posted by: Florence Narzary
Location: Bangalore,
Date: January 3, 2006


Details:

FLORENCE NARZARY



PERSONAL DATA
Date of Birth: 4th May 1977
Sex : Female
Nationality : Indian
Marital Status : Single
Languages : English, Hindi & Assamese

OBJECTIVE
To be part of a progressive organization that values teamwork & provides challenging environment & enables me utilize my skills & professional experience. To hone up my administrative & secretarial expertise, work with top management team & contribute my very best to the organization.

EXPERIENCE
Over 5 years of experience as assistant and middle level teacher in various schools across North East India & a year and half experience as Senior Customer care officer and six months service in Accenture Human Resource Service.

Good communication skills & interpersonal skills

EDUCATION QUALIFICATION
Bachelor of Arts from Salesian College of Higher Education, Nagaland University, Dimapur, Nagaland
Year of completion:2001
Result: II Class with 55%

Bachelor of Education from Bongaigaon B. Ed College, Guwahati University, Guwahati, Assam
Year of completion: 2003
Result: II Class with 55 %

TECHNICAL SKILLS
MS Office and Accounting Software

TRAININGS ATTENDED
Attended American Culture training, American English Accent & two months of intensive process training in Credit cards services.
Attended Accenture Human Resource Service training to work for British Telecommunication client.

PROFESSIONAL EXPERIENCE
Company's Name: Convergys India Services, Bangalore Duration: February 2004 till July 2005.
Designation: Senior Customer Care Officer
Responsibilities: Responsible for handling customers from United States of America in regard to Credit cards
Achievements: Achieved the target of continues outstanding & exceeded expectations. Received a commitment award for my skills, appreciation certificate, DMOQ (Direct measures on Quality Performance) Quarterly and Monthly Champion Awards & also a powerone cards as a sign of appreciation from my managers and supervisor.

COMPANY’S NAME: Accenture Human Resource Services Ltd. Bangalore. Duration: July 2005 till Date
Designation: Senior Process Associate
Responsibilities: Prepare and build contracts of employment including associated terms and conditions, documentation for client staff served by the client. Access and update various HR databases that relate to the production of employment contracts in order to check contracts. Work with agreed client contractual terms to deliver Service level agreements. Keep the client up to date with all process changes through the various information channels.





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