Job Wanted Detail View
| Title: | Sales or Account Management |
| Posted by: | Karen Tao |
| Location: | Sunnyvale, CA, |
| Date: | August 15, 2007 |
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Details: OBJECTIVE To obtain a challenging Account Management role in which strong communication and program management skills are required QUALIFICATIONS 10 years experience in OEM/ODM account management and sales in the distribution channel Skilled at negotiating favorable terms with customers and closing OEM supply agreements Demonstrated ability to develop successful business relationships through effective communication and strong interpersonal skills Ability to master new technologies and adapt to challenging environments Detail-oriented and self-motivated with strong organizational and analytical skills PROFESSIONAL EXPERIENCE OEM Account Manager, Adaptec Inc., Milpitas, CA Oct 1999 – Jun 2007 Partnered with Regional Sales Manager on identifying new and incremental business opportunities and strategizing design-win plans for Host I/O, RAID, external storage (SAN and NAS) and RAID software products Took full ownership of customer communication, requirements and issues for global tier-1 and tier-2 OEM/ODM customers Recognized as the key individual for understanding OEM/ODM relationships and business models such as OEM rebate incentives Created and managed MRP forecasts to an accuracy of 90% to reduce material planning and excess inventory risks Led cross-functional teams to program-manage and close business, operational, technical, supply and quality issues Initiated Engineering Change Process for customizing BOMs and packaging, and drove production release of the new SKUs Chaired and facilitated QBRs, internal account review meetings and weekly program review meetings internally and externally Negotiated and executed legal contracts such as NDAs, Purchase agreements, software license agreements Strategized pricing with Business Unit, and generated and maintained quarterly price lists for customers and internal use Managed the entire EOL process and administered the Product Change Notice to ensure smooth product transitions for customers Responsible for driving and communicating RFI/RFQ responses Liaised with Material Planning on sample allocation, tracking and shipping to allow for prompt customer sample evaluation Led and implemented corporate and marketing initiatives such as grey/black market policies, audits and software license models Sales & Marketing Manager, Gold Honour Development Ltd., San Jose, CA Jan 1999 – Sep 1999 Developed and implemented sales and pricing strategies for corporate customers such as Guess, Gap, Esprit and Episode Created accurate sales forecasts which reduced excess inventory risk Responsible for resolving all customer issues and meeting requirements to ensure revenue growth and customer satisfaction Sales & Marketing Manager, Softop Inc., Fremont, CA Aug 1997 – Dec 1998 Managed, trained and motivated a sales team of 6 toward planned goals Defined and implemented highly effective direct marketing strategies and advertising campaigns which resulted in a consistent 25% increase in revenue and a growing customer base Managed Microsoft and Sony relationships to develop and execute co-marketing programs and product training Collaborated with cross functional teams to resolve various problems, and to streamline and improve internal processes Responsible for managing sales forecasts, pricing and profit margin, inventory control, and generating competitive analysis Account Executive, Softop Inc., Fremont, CA Feb 1997 – Jul 1997 Generated 40% profit margin versus the market average of 5% Consistently developed new customers and exceeded monthly sales revenue target by 40% Demonstrated excellent customer relations skills and developed effective telemarketing techniques EDUCATION Bachelor of Arts, Simon Fraser University, British Columbia, Canada Sep 1996 LANGUAGES Fluent in Mandarin, Cantonese, Shanghainese; Conversant in Japanese SKILLS Knowledgeable in computer architecture and programming in BASIC, Modula-2, Pascal and Assembly language Proficient in PC, Mac and UNIX platforms, MS Office, SAP, Lotus Notes, Agile Trained in Program Management, Miller Heiman Sales Strategy, Adaptec Certified SAS Storage Professional |
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