Job Wanted Detail View
Title: | IT Support |
Posted by: | Michael Martinez Jr. |
Location: | Englewood, |
Date: | April 28, 2008 |
Details: Michael G. Martinez Jr. (U.S. Citizen) Objective I am seeking a professional position in Information Technology for a fast-paced and customer-oriented environment, and to provide high quality customer service in a technical, server, and database support. Education 2007- Current Bachelors in Computer Information Systems (Senior) University of Phoenix Online Anticipated graduation: Spring of 2009 2000- 2003 Associate of Applied Science in Computer Information Systems Pueblo Community College Instructing/Training Experience CETD Instructor 07-03 – Current Pueblo Community College • Instruct courses for the Community Education and Training Department throughout the year, and Kid’s College during the summer • For Adults (CETD), instruct Digital Photography, various MS Office Applications, and Web Design • For Kid’s College, teach Voice Clinic I and II, Web Design I and II, Advanced English Writing, Spanish I and II, French I and II, Italian I, Russian I, Biz World, MS Word, and Dinosaurs Lab Technician/On-site Technical Support 11-03 – 05-07 Auxiliary Services\Events: CSU-Pueblo • Assist Nutrition/Transportation professionals and new hires to learn various applications used by the State of Colorado. • Provide technical support as necessary for special events • Assist grant writing professionals with Wi-Fi connectivity issues as well general technical support. Technical Experience 09-03 – 05-07 Auxiliary Services: CSU-Pueblo Technical Support for Auxiliary Services (Work-study) • Provide technical support in a Windows Professional XP environment to students, staff, faculty, and Auxiliary Event’s clientele at CSU-Pueblo ( Bookstore, Auxiliary Services, Physical Plant, Belmont Residence Halls, University Village at Walking Stick, Arts and Music Building, Athletics, and SODEXHO Dining Services) • Generate reports as needed using MS Excel, Crystal Reports Viewer, and Track-It 6.0 • Maintenance of existing systems (upgrades for notebooks, desktops pc’s, switches, hubs, local and network printers, scanners, POS terminals) • Provide technical support of Photo Identification System in MS Access Database • Provide technical support of current sound system in Ochiato University Center • Support of the two student Computer labs, one music lab, and one Macintosh Lab • Demonstrate strong customer service skills in a fast-paced environment • Rebuild network computers (Re-imaging, patches, network security software, Anti-virus and malware/spyware remover software installs and repairs) • Provide Network support using Active Directory and SMS • Support for CBORD and Bookstore Servers (MB J_Walk and Green Screen applications – Unix based) • Support for 500 computers Leadership Activities Senator Pro-Tem Associated Students’ Government (ASG) at CSU-Pueblo (05’-06’) • Chaired the Traffic Appeals Board Committee • Served on Information Technology Board • Served on several Search and Screen committees • As lead senator (Pro-Tem), managed office times and weekly reports References available upon request. |
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