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Job Wanted Detail View

Title: Brazilian Portuguese - Customer Service Agent
Posted by: Alan Denis
Location: Rio de Janeiro,
Date: January 31, 2018


Details:

Alan Denis
Born in Rio de Janeiro, RJ, Brazil, 36 years old.
Brazilian and Israeli citizenship.
Based in Rio de Janeiro.


Purpose
Freelance services / long term position of Native Brazilian Portuguese Speaker applied to:

- Customer Service
- Translation
- Article / Content / Copy / Ghost / Report Writing
- Linguistic Review
- Social Media
- Virtual Assistant


Languages
- Brazilian Portuguese: native language.
- English: spoken, written and reading (Fluent).
- Spanish: spoken, written and reading (Fluent).
- French: spoken, written and reading (Intermediary).
- Italian: spoken, written and reading (Intermediary).
- Hebrew: spoken, written and reading (Intermediary).


Computer Skills
Excellent knowledge of Microsoft Office, Internet Research and Windows.


Education
- Bachelor of Sciences in Social Communication - UniverCidade, Rio de
Janeiro, 2001-2005 (4 years).
- Portuguese Writing Techniques - Senac, Rio de Janeiro, 2001 (100hs).
- General English - Elsis, Sydney, Australia, 2006 (500hs).
- Business - Lloyds, Sydney, Australia, 2007 (400hs).
- Tour Guide - Marc Apoio, Rio de Janeiro, 2012-2013 (800hs).


International Experience
- Argentina: Frequent travels to visit maternal relatives.
- Israel (2007 - 2008): Worked and lived in Tel Aviv.
- Australia (2006 - 2007): Studied English and worked in Sydney.
- Holland (1993 - 1994): Lived in Delft and attended one year of college.
- Other European Countries: England, Germany, France, Italy, Spain,
Switzerland, Belgium, Luxembourg, Monaco, Greece, Austria, Czech
Republic, Hungary, Bulgaria and Ukraine.
- Another Travels: United States, Uruguay, Peru, Bolivia, Chile, New Zealand,
Thailand, Malaysia, Turkey, Cyprus, Jordan, Egypt and Morocco.


Professional History

- Writer / Customer Service Home Office
Rio Cultural Secrets - Rio de Janeiro (march/2013 to December/2017).
- Content / SEO / Copy Writing to the Website Blog and Social Medias.
- Customer Service: social medias, e-mails, messages, phone calls.
- Clients Relations; getting reviews on TripAdvisor.
- Private Driver Guide.
- Concierge service.


- Translator & Fixer
FIFA - Rio de Janeiro (april/2013 to july/2013).
- Translator of HBS´s FIFA team during Confederation Cup 2013.
- Fixer and Driver.


- Social Media & Owner
Micro Planet Cyber Coffee - Rio de Janeiro (august/2008 to January/2013).
- Content / SEO / Copy Writing to the Website Blog and Social Medias.
- Customer Service: social medias, e-mails, messages, phone calls.
- Tours booking.


- Concierge
Seasons Darling Harbour - Sydney, Australia (april/2006 to april/2007).
- Tourist information, tour and transfer booking, phone service.
- Check-in, check-out.


- Communication Officer
Brazilian Olympic Committee - Rio de Janeiro (april/2004 to february/2006).
- Release Writing.
- Service to journalists; fixer on events organized by the Committee.
- Responsible for the monthly report production of Committee’s exposure in the
media.


- Journalist
Hebraica Cultural Society and Sports Club - Rio de Janeiro (february/2003 to march/2004).
- Articles / Contents Writing in the monthly club’s magazine.
- Copywriting for the sponsors advertisers of the magazine.


- Journalist
O Estado de S. Paulo - Rio de Janeiro (may/2001 to january/2003).
- Daily Journalistic Articles to the website and weekly articles to the newspaper.
- Day-to-day of the Brazilian Football Confederation; covering of matches in
stadiums; and sports events in general.




Contact Alan Denis

Click here to send an email to Alan Denis now.




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