Job Wanted Detail View
| Title: | A trilangual person, i can read, right and speak Arabic, English and French. I also understand a little bit of Italian (need practice). A service oriented person.Like to help ppl. |
| Posted by: | Carlo Kazan |
| Location: | Wetport, United States |
| Date: | February 5, 2005 |
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Details: Carlo A. Kazan Objective: To obtain a position that will exploit my service oriented interests, organizational abilities, and business experience. Experience: September 2002 Hampton Inn Hotel Westport, Ma Guest Service Representative Facilitated guest’s accommodations and transportations through personal explanations and clear direction cards. Handled customer complaints using the LE_AST approach for customer service and absolute professionalism Took the night audit shift responsibility with very little direction or experience. Referred and assisted guests with accommodations on sold out nights. Summer 2000 - Jan. 2001 DeltaGroup Beirut,Lebanon Assistant Manager Acted as a replacement for absent employees, specifically in sales. Overlooked operations on a production line. Promoted a new product through sample tasting booths, which increased sales by 20% Worked on rearranging our warehouses, which resulted in less damaged goods and an organized process of goods coming in and out of the warehouse Summer 1998–October 1999 Service Partners,Beirut,Lebanon Data Entry: Decreased data entry time for delivery sheets by 30% Transformed the disorganized delivery sheet files into an archive that was useful for management. Followed up on delivery statuses for customers through TQI and TQM reports. Education: 2001-2004 University of Massachusetts Bachelors of Science in Business Management Interests: Fencing, Skiing. Languages: English, Arabic and French Computer Skills:Excel, Word, SPSS, and System 21 for Hilton hotel brands Honors/ Awards: Received honor’s certificate for great academic achievement. |
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