Job Wanted Detail View
Title: | Training Specialist |
Posted by: | Serge Claes |
Location: | Dublin, |
Date: | February 1, 2006 |
Details: Profile Multilingual trainer with keen understanding of IT and soft skills, possessing experience in business analysis, team leading and research. Member of the Irish National Association of Adult Education (AONTAS), the Trainers Network, the European Training Village, and the European Centre for the Development of Vocational Training (CEDEFOP). Strengths Enthusiastic, people-oriented. English, French, Flemish and Dutch: all fluent verbal, reading and writing skills. Intermediate German verbal, reading and writing skills. Mandarin Chinese: elementary verbal skills. Simplified Chinese and Hanyu Pinyin: elementary reading and writing skills. Able to work independently or with a team. Applies technical knowledge and creativity to successfully solve problems and maintain peak efficiency. Continually expanding skills, exploring and seeking new challenges. Over 15 years of experience in information technology, team leading and research Over 10 of experience in providing training. Fully able to learn independently. Excellent personal communication and training skills, even with challenging clients and students. Within training, understands that listening skills can be more important than verbal skills. Seeks and accepts criticism, using this in a positive manner to further build skills. Training-related career choice is personally fulfilling and provides for enthusiasm and intuitive problem-solving. Achievements Business & Life Skills Teacher (2005/2006 – Junior Achievement Ireland). Identified legal (programming) issues in accountancy software (2004/2005). Voice-Over for Renault corporate training software (2004/2005 – TransWare plc). Helped coordinate training sessions for Delegation Assistance Liaisons at the 2003 Special Olympics World Summer Games (2002/2003). Solved internal training issues (TNA) regarding application development and implementation, through identification of security policy gaps (2001/2003). Wrote course documentation ‘Elementary Meteorology for Primary School Teachers’ for the Catholic College of Leuven (Belgium), Teacher Education (2000). Education & Training i-to-i, Diploma in Teaching English as a Foreign Language, March 2005 University College Dublin, NUI Certificate in Adult Education (Professional Development), June 2003 IBM PC Institute, Certificate in PC Architecture, June 2001 IBM PC Institute, Certificate in SMB Solutions, May 2001 ECDL Ireland Ltd., ECDL, April 2001 Belgian Air Force Royal Technical Academy, UN Certified Meteorologist, September 1991 Current Employment Commercial Investment Trust (CIT) Operations Associate June 2004 – Present Financial services for the following vendors: Dell Avaya Minor Planet Agilent Quarterly revenue target achievement: 130% to 180% Relevant Work History IBM Sales & Marketing Centre, EMEA Business Analyst, EMEA Operations August 2001 – April 2004 As a coordinator, working with IBM Worldwide Siebel Project Development Team in implementing Siebel for the Marketing Department. Conducting TNA for Marketing Siebel end-users (management & staff), as desired by the IBM Worldwide Siebel Project Development Team. Providing Siebel training to Marketing management & staff. ISO coordinator for EMEA Marketing Operations. Asset manager for EMEA Marketing Operations. Delivery of end-user training (management & staff) in: MSM, Brio Enterprise Explorer, Lotus Notes, Lotus SmartSuite and MS Office. Negotiating with external technical, training & process teams. Focal point for all tools & processes within the Marketing Department. IBM Sales & Marketing Centre, EMEA Team Leader December 2000 – August 2001 Managing the Belgian & Luxemburg Marketing team in their daily work. Parachutist Training Centre, Belgium Trainer January 1996 – December 2000 Providing meteorological education to Parachute Instructors. Elementary Flying School, Belgium Instructor July 1995 – January 1996 Educating student pilots in meteorology, required for aviation purposes. Designing & providing the curriculum in English, in accordance with international aviation regulations. Search & Rescue, Germany Team Leader July 1991 – June 1995 Managing the team of Meteorological Observers in their daily work. References Available upon request. |
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