Job Wanted Detail View

Title: Training Specialist
Posted by: Serge Claes
Location: Dublin,
Date: February 1, 2006


Details:

Profile
Multilingual trainer with keen understanding of IT and soft skills, possessing experience in business analysis, team leading and research.
Member of the Irish National Association of Adult Education (AONTAS), the Trainers Network, the European Training Village, and the European Centre for the Development of Vocational Training (CEDEFOP).
Strengths
Enthusiastic, people-oriented.
English, French, Flemish and Dutch: all fluent verbal, reading and writing skills.
Intermediate German verbal, reading and writing skills.
Mandarin Chinese: elementary verbal skills.
Simplified Chinese and Hanyu Pinyin: elementary reading and writing skills.
Able to work independently or with a team.
Applies technical knowledge and creativity to successfully solve problems and maintain peak efficiency.
Continually expanding skills, exploring and seeking new challenges.
Over 15 years of experience in information technology, team leading and research
Over 10 of experience in providing training.
Fully able to learn independently.
Excellent personal communication and training skills, even with challenging clients and students.
Within training, understands that listening skills can be more important than verbal skills.
Seeks and accepts criticism, using this in a positive manner to further build skills.
Training-related career choice is personally fulfilling and provides for enthusiasm and intuitive problem-solving.

Achievements
Business & Life Skills Teacher (2005/2006 – Junior Achievement Ireland).
Identified legal (programming) issues in accountancy software (2004/2005).
Voice-Over for Renault corporate training software (2004/2005 – TransWare plc).
Helped coordinate training sessions for Delegation Assistance Liaisons at the 2003 Special Olympics World Summer Games (2002/2003).
Solved internal training issues (TNA) regarding application development and implementation, through identification of security policy gaps (2001/2003).
Wrote course documentation ‘Elementary Meteorology for Primary School Teachers’ for the Catholic College of Leuven (Belgium), Teacher Education (2000).

Education & Training
i-to-i, Diploma in Teaching English as a Foreign Language, March 2005
University College Dublin, NUI Certificate in Adult Education (Professional Development), June 2003
IBM PC Institute, Certificate in PC Architecture, June 2001
IBM PC Institute, Certificate in SMB Solutions, May 2001
ECDL Ireland Ltd., ECDL, April 2001
Belgian Air Force Royal Technical Academy, UN Certified Meteorologist, September 1991

Current Employment
Commercial Investment Trust (CIT)
Operations Associate June 2004 – Present
Financial services for the following vendors:
Dell
Avaya
Minor Planet
Agilent
Quarterly revenue target achievement: 130% to 180%

Relevant Work History
IBM Sales & Marketing Centre, EMEA
Business Analyst, EMEA Operations August 2001 – April 2004
As a coordinator, working with IBM Worldwide Siebel Project Development Team in implementing Siebel for the Marketing Department.
Conducting TNA for Marketing Siebel end-users (management & staff), as desired by the IBM Worldwide Siebel Project Development Team.
Providing Siebel training to Marketing management & staff.
ISO coordinator for EMEA Marketing Operations.
Asset manager for EMEA Marketing Operations.
Delivery of end-user training (management & staff) in: MSM, Brio Enterprise Explorer, Lotus Notes, Lotus SmartSuite and MS Office.
Negotiating with external technical, training & process teams.
Focal point for all tools & processes within the Marketing Department.

IBM Sales & Marketing Centre, EMEA
Team Leader December 2000 – August 2001
Managing the Belgian & Luxemburg Marketing team in their daily work.

Parachutist Training Centre, Belgium
Trainer January 1996 – December 2000
Providing meteorological education to Parachute Instructors.

Elementary Flying School, Belgium
Instructor July 1995 – January 1996
Educating student pilots in meteorology, required for aviation purposes.
Designing & providing the curriculum in English, in accordance with international aviation regulations.

Search & Rescue, Germany
Team Leader July 1991 – June 1995
Managing the team of Meteorological Observers in their daily work.

References
Available upon request.




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