Job Wanted Detail View
| Title: | My Resume |
| Posted by: | Sidney King |
| Location: | Elm City, United States |
| Date: | December 24, 2004 |
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Details: SUMMARY OF QUALIFICATIONS Technology personnel and project management professional with extensive experience in repair and maintenance of computers, networks, peripherals and consumer electronics. Solid track record of successful design, installation and administration of local and wide-area networks that drive connectivity and communication between system users. Proven ability to provide world-class customer service and satisfaction through excellent interpersonal, communication and troubleshooting skills. PROFESSIONAL EXPERIENCE NASH COUNTY MIS DEPARTMENT – Nashville, North Carolina 1999 – 2004 Network Administrator Selected to deliver front-line leadership in all aspects of supporting 500 employees in 13 Departments for this local government including troubleshooting and repair of networks, servers and workstations as well as through system enhancement and project management. · Collaborated with Department personnel to assess technology needs and requirements then devised and implemented robust, cost effective hardware and software solutions. · Manage on a daily basis security, server updates and manage symantec corp antivirus protection. · Designed and installed a 14-server, 400-user LAN/WAN that allowed document sharing and enhanced communications among all county departments; this network replaced an outdated 30 workstation system. · Established a Microsoft domain to ensure streamlined connectivity and dependability though wireless, vpn and dedicated circuits. · Delivered extensive training to county employees on Windows, the Internet, E-mail and MS Office use. · Support Sheriffs & Emergency Service Department RMS & CAD System & after hours Beeper Duty. DEPARTMENT OF SOCIAL SERVICES – Wilson, North Carolina 1995 – 1999 Computer System Administrator Replaced a five-workstation network and a outdated IBM AS/400 at this local government agency with a Novell server driven system that connected all 250 employees. · Saved this organization thousands of dollars with personal initiative in management of all phases of design and implementation, including completion of all necessary cabling and wiring throughout the building. · Ensured use of cutting-edge enhancements and improvements with development and periodic reassessment of a comprehensive technology plan that included contingency planning and disaster recovery programs. · Provided analysis and repair expertise for all Department systems, from circuit boards up to the T1 line. ACOM COMPUTERS – Nashville, North Carolina 1995 – Present Owner & Information Technology Manager Led new business development, project execution, financial management, team building and delivery of exceptional customer service with this small computer sales, service and network solution consulting firm. · Expanded services to include Internet access, pre-paid wireless and pre-paid long distance phone cards. · Managed a team of three technical and support personnel, working after hours and weekends as needed. COMPUTER CENTRAL – Wilson, North Carolina 1993 – 1995 Service Technician Recruited by this small computer sales and service company to repair computer, peripheral and electronic equipment. · Represented the firm with client on-site network installation and system configuration duties. · Hand picked to manage a computer consignment business expansion as a result of demonstrated leadership abilities. TRI-TRONIC ELECTRONIC – Virginia Beach, Virginia 1992 – 1993 Owner & Service Technician Forged success with this one-man consumer electronic repair services and support company utilizing computer, printer and peripheral troubleshooting and maintenance skills. Completed custom network cable, telephone and electrical wiring installation as needed. ADVANCED ELECTRONIC – Virginia Beach, Virginia 1991 – 1992 Manager & Service Technician Successfully revived this defunct consumer electronics repair shop through conservative management of two part-time technicians and tireless commitment to 100% client satisfaction. ATLANTIC VIEWTRONICS – Virginia Beach, Virginia 1991 – 1992 Technician Invited to maintain such consumer electronic goods as Nintendo Entertainment Systems, videocassette recorders, televisions, telephones and home audio equipment for the customers of this retail repair shop after successful completion of an internship with this global technology hardware provider. EDUCATION KELLAM HIGH – Virginia Beach, Virginia 1987 TIDEWATER TECHNICAL COMMUNITY COLLEGE – Virginia Beach, Virginia 1992 Computer Science, hands-on coursework in Electronic Design, Analysis and Troubleshooting. SPECIALIZED TRAINING CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) – Global Knowledge 2004 INTERCONNECTING CISCO NETWORKING DEVICES (ICND)- Global Knowledge 2004 NORTEL SL1 SYSTEM ADMINISTRATION CERTIFICATION – Sprint Training Center 2002 MICROSOFT CERTIFIED SYSTEM ENGINEER + INTERNET (MCSE) – Wave Technologies 1999 MICROSOFT CERTIFIED PROFESSIONAL (MCP) – Wave Technologies 1999 SUPPORTING WINDOWS NT 4.0 CORE TECHNOLOGIES – DBBASIC 1999 ADMINISTERING WINDOWS NT 4.0 – DBBASIC 1999 VISUAL BASIC – North Carolina State University 1997 TQM- TOTAL QUALTY MANAGEMENT – WILSON COUNTY DSS 1997 ADMINISTRATION OF NOVELL NETWARE 4.1 – Cedalion Education Inc. 1995 CERTIFIED HP LASERJET BASIC HARDWARE – Hewlett Packard 1994 CERTIFIED HP LASERJET 4L/4ML/4P/4MP – Hewlett Packard 1994 MONITOR REPAIR – SENCORE 1994 KNOWLEDGE BASE · Vision RMS / CAD Servers · 3270 Controllers · Cisco Pix Firewall · Symantec Corp Antivirus · Symantec Corp Ghost · DHCP · DNS · DOS · HP Laser Printer Repair · LAN/WAN Networking · Macromedia Dreamweaver · MS Access 97/00/02 · Linux Server · MS Office 97/00/02 · MS Windows /9x/NT/2K/XP · MS Windows NT/2K Server · WIFI · Private I Firewall Auditing · Novell Server · PC Troubleshooting · TCP/IP · Visual Basic · Watch Guard Firewall · WINS |
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