Job Wanted Detail View
| Title: | Ability to grasp new ideas & integrate them into desired results.Goal oriented,self motivated,knowledgeable in computer software programs.Good cust service & communication skills. |
| Posted by: | Violet Lincourt |
| Location: | Greensboro, |
| Date: | January 22, 2013 |
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Details: Experience 2011 - Contract Interpreter and Self Employed. Currently learning French 2008 – 2011. Guilford County Dept of Public Health, Greensboro, NC Interpreter – English Swahili. Provided interpreting and translation services to patients and clients in a Guilford County Department. Established working relationships with healthcare-co-workers, and other agencies. Communicated essential service provider information to clients/customers. Translated medical terminology to client's level of understanding, facilitated accurate and efficient provision of healthcare services. Served as a referral source for clients in accessing and utilizing community services Assisted service providers in understanding the clients culture, non-verbal, social relationships and other behavior/practices related to the services needed. Set up client accounts into Practice Partner Electronic Medical Records system Scheduled appointments and performed other duties as requested. 2008-2009 Montagnard Dega Association. Greensboro, NC Substitute Teacher Taught English to Speakers of Other Languages – ESOL Taught citizenship class to prepare students for their Citizenship test. 2002-2007 Furnitureland South, Jamestown, NC Senior Account Manager Maintained complete knowledgeable of systems and programs used by customer service. Worked one-on-one with Account Managers who had training needs and questions. Filled in for associates when they were out unexpectedly or on planned leave. Researched and designed an accountability system for drivers for defective and damaged merchandise delivered and left in customer’s homes. Provided special projects support for the Customer Service Operations Manager. Organized material for various training sessions. 2000 – 2002 Furnitureland South, Jamestown, NC. Account Manager Answered customer inquiries from incoming calls within a computerized phone environment. Resolved any customer complaints by identifying and applying appropriate solutions to their needs Typed necessary information in customer accounts for future reference. 1999. Intertex Enterprises LLC. Greensboro, NC Office Manager Reconciled company records Maintained office supplies as necessary Answered clients inquiries on the phone and in person Prepared payroll documentation for the office. Provided secretarial services to board meetings Negotiated and directed expansion of warehouse space needed. Community Involvement & Professional Development Community: AmeriCorps Alums Professional Development-Professional Interpreter Training Level 1&2, Cross Cultural Values &Diversity, Conflict Resolution & Cross Cultural Communication, Economic Development & Community Resources, Volunteer Recruitment, Stress Management, and Budgeting Education University of Cardiff, Wales, UK. MBA University of Eastern Africa, Baraton, Kenya. BBA Foundations for Professional Interpreter Certificate – AHEC AmeriCorps Member 2008-2009 References Available upon request. |
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