Job Wanted Detail View
| Title: | Technician, Trainer, Optical, ABOC, Fluent English, literate in Spanish |
| Posted by: | Marc Allen |
| Location: | Waynesboro VA, |
| Date: | April 3, 2010 |
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Details: In House/Field Technician at National Optronics Machinery industry December 2005 – Present Provide technical support via telephone and email to customers at all levels of the optical industry. Install new equipment, including configuration, calibration, and training. Connect new equipment to host/laboratory management systems and test communication. Give both user and technical training for operators and lab maintenance personnel. Assist customers to understand and utilize the features of the products. Troubleshoot and repair equipment. Occasionally provide support to customers in Spanish. Successfully traveled internationally to serve customers. Field Product Specialist at Pitney Bowes 1996 – 2005 Train and assist customers in the use of office equipment and systems. Diagnose, repair, and resolve problems with equipment (both mechanical/electrical and electronic) and systems, including some computer repair/troubleshooting. Install software and set up peripherals. Created small training programs and conducted training sessions for other employees. Maintain stock of appropriate parts. Customer Service at Picture Parts 1994 – 1996 Assisted customers in choosing products and services. Prepared written orders, requiring precision and good communication with both customers and co-workers. Included assembling components from written specifications. Also helped train new employees. Education University of Virginia BA, Psychology 1990 – 1994 Completed courses concerning human thought, drives, memory, and learning. Received training and gained experience in public speaking. Participated in computer assisted telephone interviewing and conducted database searches. Acquired some proficiency in the Spanish language. American Board of Opticianry Certified A+ AND N+ certified (CompTIA) Interests: Bi-lingual: I'm very interested in completing my journey to become fully bi-lingual in Spanish/English. I speak fluent English and can manage a simple conversation in Spanish. I estimate that my Spanish skills are 65% of the way there. Groups and Associations: |
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